WHAT INFORMATION IS COLLECTED AND HOW IS IT USED?
Riverland Homes, Inc. respects your privacy and recognizes that it must maintain and use customer information responsibly.
We collect information (such as your email address) when you contact us. If you communicate with us through the “Contact Us” link on this site, we may ask you for information such as your name, email address and telephone number. We use this information to respond to and communicate with you about your questions and comments.
DOES RIVERLAND HOMES SHARE THE INFORMATION?
If your inquiry indicates an interest in one of our communities, we may share your information with our sales team, to respond to your inquiry. If your inquiry relates to a warranty claim or other request for service, we may share your contact information with one or more subcontractors or other service providers if and to the extent needed to respond to and communicate with you about your inquiry.
We do not sell or otherwise share the information you provide to us.
INFORMATION WE COLLECT BY AUTOMATED MEANS
We may obtain certain information by automated means when you visit our website, such as the IP address of the device you use to connect to the Internet and the pages accessed. By collecting this information, we can learn how to best tailor our website to our visitors and understand what products and services you might prefer. However, we do not store or save any personal user information. We do not use “cookies” when you access our website.
REQUESTS UNDER THE CALIFORNIA CONSUMER PRIVACY ACT (“CCPA”)
Effective January 1, 2020, California residents have the right to make a “request to know” (1) the specific pieces of personal information we have collected about them; (2) categories of personal information we have collected; (3) categories of sources from which the personal information was collected; (4) categories of personal information we disclosed for a business purpose; (5) purpose for collecting the information; and (6) categories of third parties with whom we shared personal information. California residents have the right to request that we deliver to them their personal information free of charge. California residents have the right to make a “request to delete” from our records of their personal information that we have collected, subject to legal limitations. We do not discriminate against consumers for exercising rights under the CCPA or other laws.
To make a request to know,” a “request to delete,” or any other request under the CCPA, a California consumer may (1) submit a request via our Internet website at www.riverlandhomes.com; (2) call us 916-237-5141; or (3) send a written request to 4170 Douglas Blvd., Suite 150, Granite Bay, California 95746
Please note that you must verify your identity before we take further action. To verify your identity, we will try to use the information you have already provided. We may also need additional information. Consistent with California law, you may designate an authorized agent to make a request on your behalf. To do this, you must provide a valid power of attorney, the requester’s valid government-issued identification, and the authorized agent’s valid government-issued identification.
California residents may “opt-out” of the sale of their personal information. However, we do not sell your personal information and therefore we do not offer an “opt-out.”
Upon receipt of a verified consumer request, we will respond by giving you the information requested for the 12-month period before our receipt of your verified consumer request at no cost to you, or deleting the information and notifying any service providers to delete it, subject to legal limitations. If we have a valid reason to retain personal information or are otherwise unable to comply with a request, we will tell you. For example, the law may not require us or allow us to delete certain information collected.